In order to maximize return on information technology investments and ensure uninterrupted business services offered to your customers as well as internally, every organization requires a skilful and highly responsive support apparatus. Many companies rely on a small group of internal IT personnel; while it is advantageous to have some technical staff on payroll, expanding your IT department to meet emerging demands or satisfy project requirements is neither simple nor cost-effective.

HIGH-ROI SUPPORTCustomer-focused technical competence and real-world experience at unbeatable value

TechVista Systems offers experienced, technically skilled, and high-value support services that encompass a wide range of technology platforms and industry applications, allowing you to plan and execute technology-led projects with the assurance that they will be well-supported at every stage of their lifecycle. Our support team has decades of experience with technology implementation, configuration, and support, which allows them to monitor day-to-day operations, implement preventative safeguards, and take corrective action as and when required. Their extensive training in industry best practices enables them to act decisively and efficiently to minimize risk such as software misconfiguration, equipment malfunctions, or system downtime.

Offshore support for IT infrastructure assets is a key component of TechVista’s value proposition. Our sizeable offshore resource pool is well-versed in current server, network, and security technologies, and is available to assist you around the clock, 365 days a year. By investing in TechVista’s remote support capabilities, you can significantly ease the demands placed on your on-site support personnel and significantly trim operating costs.

For projects that require on-premises specialists, hybrid support models are also available. Hybrid support combines the immediacy of on-site support resources with a large and highly cost-effective remote support pool, offering an optimally-valued blend that addresses your project’s specific needs at an unmatched price point.

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SKILLS & EXPERTISEEnd-to-end managed services spanning all major technology domains

TechVista Systems provides a comprehensive range of proactive IT consultation and support services, including infrastructure implementation, datacenter design and deployment, enterprise infrastructure optimization, shared services planning and implementation, information security audits, and 24x7 Tier-1 and Tier-3 infrastructure support. With a team of technology specialists fluent in all major technology platforms, the TechVista team exude the dedication and excellence that make each project a resounding success. Their areas of expertise include the following:

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Cloud Computing
  • Microsoft Office 365 and Exchange Online
  • Microsoft Azure / Windows Intune
  • Amazon Cloud EC2 / AWS
  • OpenStack Public / Private
  • Google Apps for Business
  • VMware Hybrid Cloud
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Infrastructure Services
  • Microsoft Active Directory deployment and configuration
  • Microsoft Exchange Server 2013 deployment
  • Microsoft SharePoint Server 2013 deployment
  • Microsoft Lync Server 2013 deployment
  • Microsoft System Center Configuration Management, Operations Management, Data Protection Management
  • Microsoft Hyper-V deployment
  • Server virtualization (VMware VSphere, XEN, KVM)
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Information Security Audits & Compliance
  • Security compliance design and consulting
  • Security audits and assessment
  • Vulnerability assessment and penetration testing
  • Information security and compliance consulting
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Remote Monitoring & Support
  • System logs, alerts, monitoring and reporting
  • Installation of packages, patches, and OS upgrades
  • Active Directory User Management
  • Antivirus and security remediation
  • Backup and recovery process management
  • Performance and capacity management
  • End-user desktop support services
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SharePoint Managed Services
  • Deployment and configuration
  • Maintenance and upgrades
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IT Onsite Support Services
  • IT field support
  • Desktop and end-user support services
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Advanced IT Infrastructure
  • Core network design and deployment
  • Storage infrastructure design and support